Modern Slavery Statement for Custom House Carpet Cleaners
Custom House Carpet Cleaners is committed to conducting business with integrity, fairness, and respect for human rights. This Modern Slavery Statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking within our operations and supply chains. We recognise that the risk of exploitation can exist in any sector, and we maintain a zero-tolerance policy toward all forms of modern slavery and unethical labour practices.
As a provider of carpet cleaning services in Custom House, we understand that our people, partners, and suppliers must be protected by clear standards. We expect every employee and contractor to follow our ethical principles, work lawfully, and treat others with dignity. Our approach is based on prevention, awareness, and continuous improvement, supported by a culture of accountability across the business.
We apply due diligence to reduce risk in our recruitment, procurement, and service delivery processes. This includes verifying worker eligibility, reviewing labour arrangements, and ensuring that employment decisions are made freely and fairly. When we engage suppliers for equipment, materials, or support services, we assess whether they share our commitment to responsible working conditions and transparent labour standards.
Supplier management is central to our anti-slavery controls. We carry out supplier audits based on risk, focusing on labour practices, wage compliance, subcontracting, and the treatment of workers. Where appropriate, we request written assurances, policy evidence, and corrective action plans. If a supplier is found to be operating in a way that conflicts with our values, we reserve the right to suspend, review, or end the relationship.
Our internal policies are designed to support ethical decision-making at every level. Training is provided to relevant staff so they can identify warning signs such as restricted movement, withheld identity documents, excessive working hours, or signs of coercion. By strengthening awareness, Custom House Carpet Cleaners aims to ensure that our carpet cleaning operations remain transparent, lawful, and respectful of human rights.
We also maintain clear reporting channels so that employees, contractors, and business partners can raise concerns safely and without fear of retaliation. Reports may relate to suspected exploitation, unsafe labour arrangements, or any behaviour that appears inconsistent with this statement. Concerns are treated seriously, investigated promptly, and handled confidentially where possible, with appropriate action taken based on the findings.
In addition to our reporting procedures, we encourage a speak-up culture that supports early intervention. Managers are expected to respond responsibly to concerns, document actions taken, and escalate issues where necessary. We believe that modern slavery prevention is most effective when everyone in the organisation understands both their responsibilities and the importance of vigilance in day-to-day work.
This statement is reviewed annually to make sure it remains current, effective, and aligned with changes in our business, our supply base, and applicable legal requirements. During the review, we assess incident trends, supplier performance, training completion, and any emerging risks. Where gaps are identified, we update our controls and strengthen our procedures to improve protection against exploitation.
Custom House Carpet Cleaners will continue to improve its approach to ethical trading and responsible procurement. We are committed to working with suppliers and colleagues who uphold human rights and share our values. Through zero tolerance, supplier audits, reporting channels, and annual review, we aim to ensure that our business remains a responsible and trustworthy provider of Custom House carpet cleaning services.